Reservation: Reservations for all tours and services can be made, online at www.empirevacations.com by tel 1-973-618-0049 or by email to [email protected] To facilitate please provide the following information:
1. Tour name
2. Passengers full name
3. Date of Service
4. Special instructions/Language
5. Number of passengers
6. Ages of children
Confirmation: All tours can be free sold up to 1 days prior to departure. All bookings will be considered final at the time of booking. Please note that a booking is only considered changed or cancelled when you are in receipt of a cancellation number. Receipt of confirmation or payment constitutes acceptance of terms and conditions of tour participation outlined below.
Minimum Age: For every reservation there must be at least 1 person who is 18 years of age. This person will be responsible for the behavior and wellbeing of any passengers on this reservation. Children under 2 years of age travel free of charge, from age 2-14 children rate applies.
Minimum age for Antelope Canyon is 7 years old.
Rates and Payment Procedure: All prices in this tariff are retail rates and are quoted in USD. RATES ARE SUBJECT TO CHANGE AT ANY TIME. Reservations made prior to any price change will be honored at the rate that was valid at the time of confirmation. Prepayment is due 5 days prior to departure by credit card, agency check drawn on a US bank or by wire transfer drawn on our account number. Final payment must be received on schedule; reservations without payment will be automatically cancelled.
Tour End Time: Tours are scheduled to end between 08:00 – 09:00 pm, this is an estimated time only. Actual time may change based upon local conditions. A verbal confirmation different from the timing here estimated will not replace/override it.
Tour Price Includes:
Hotel accommodations and taxes. Luggage is limited to one piece and a small carry on per person - no restrictions on size/weight.
All sightseeing and admissions as indicated in the itinerary. Deluxe air conditioned van, Minibus or Bus. Wifi services available on full size coach only. Mobile wifi is not designed to support streaming services
Services of a professional escort throughout. All tours are operated in English, Italian, Spanish, Portuguese, French, German, Hebrew, Japanese and Chinese; requested language must be specified at the time of booking. Not included in Tour Price: Any air transportation, insurance or optional services not included in the itinerary, personal expenses including but not limited to telephone calls, room service, liquor, or laundry and tips to drivers, guides and escorts.
Hotel Accommodations: Prices as based on two people sharing a room. will be provided. The hotels listed in this brochure are used on most departures; however, hotels of an equivalent category may be substituted.
Cancellation Policy: For all tours up to 3 days prior to departure no fees. Less than 3 days before departure full cancellation penalty applies. All requests for refunds must be received within 90 days of departure.
Vouchers: All vouchers for escorted tours must state clearly information received in our confirmation including tour name, date of departure, confirmation number, passenger names, and room type. Pre and Post hotel vouchers must be issued separately.
Proof of Citizenship: All passengers are required to have proper identification when entering or leaving the United States. On tours traveling to Canada clients have the responsibility to make sure in advance that visa requirements are met. For more information regarding Canadian visa requirements please check out http://www.cic.gc.ca/english/visit/visas.asp
General Information: for the comfort and safety of all passengers the following conditions apply: Smoking is not permitted on the motor coach. Stops are provided in route. Seat rotation occurs at the discretion of the guide. Empire Vacations, reserves the right to refuse carriage to passengers whose behavior makes it a hardship to the tour escort to conduct the tour or for the tour passengers general wellbeing or enjoyment of the tour program.
Responsibility and liability: Empire Vacations is an independent contractor that acts as a ground operator for suppliers featured in this brochure. The responsibility of the operator is strictly limited. The operator does not own or operate any of the services provided including but not limited to transportation, hotel accommodation or restaurants. If the services included in the tour cannot be delivered or there are any changes in the itinerary beyond the control of the operator, Empire Vacations, reserves the exclusive right to make any change to the itinerary or price without prior notice. Empire Vacationss is not responsible if the tour will not visit any sites featured in the program due to weather natural disasters, late flights, sickness, accidents or any other reason beyond our control. In this event there is no refund for services not used including hotels. The tour participant agrees that neither Empire Vacations, nor its affiliates shall be liable for any delay, damage, loss, personal injury, and death and property loss resulting from any action or omission.